The CMS Enterprise Portal is a gateway that provides public access to a number of systems related to Medicare Advantage, Prescription Drug and other CMS programs.
Centers for Medicare & Medicaid Services
CMS provides health coverage for 100 million people through Medicare, Medicaid, and the Children's Health Insurance Program. And with health insurance reforms and health care exchanges, we are improving health care and ensuring coverage for all Americans.
Contact the MAPD HD at
MAPDHelp@cms.hhs.gov or 1-800-927-8069.
Hours of Operation for the ELMO Application are 8:00am to 6:00pm ET.
HATS: Host Access Transformation Services
Contact your local help desk. Escalation to the appropriate external help desks will be handled by the local help desk.
IC: Innovation Center
For IC support, please contact 1-844-711-CMMI or to reach a specific Model Application Help Desk, contact
CJR by phone at 1-844-711-CMMI opt 1 or by email at firstname.lastname@example.org. HHVBP by phone at 1-844-280-5628 or by email at HHVBPquestions@cms.hhs.gov.
MAISTRO: Medicare Administrative Issue Tracker & Reporting of Operations System
MAISTRO Help Desk Please contact CMS IT Service Desk to report any MAISTRO application issues.
Email at CMS_IT_SERVICE_DESK@cms.hhs.gov Phone : 410-786-2580 or 1-800-562-1963
You are accessing a U.S. Government information system, which includes (1) this computer, (2) this computer network, (3) all computers connected to this network, and (4) all devices and storage media attached to this network or to a computer on this network. This information system is provided for U.S. Government-authorized use only.
Unauthorized or improper use of this system may result in disciplinary action, as well as civil and criminal penalties.
By using this information system, you understand and consent to the following:
You have no reasonable expectation of privacy regarding any communication or data transiting or stored on this information system.
At any time, and for any lawful Government purpose, the government may monitor, intercept, and search and seize any communication or data transiting or stored on this information system.
Any communication or data transiting or stored on this information system may be disclosed or used for any lawful Government purpose.
These terms and conditions must be agreed to or otherwise, you will not be able to proceed further.
Session Expiration Warning
Your Enterprise Portal Session will expire in X minutes and X seconds